If you, as a Vodafone customer:in, are not really familiar with the MeinVodafone App, then you should definitely read on now. The in-house application not only helps you to keep an overview of your data volume, but also advises you on questions about roaming, contract extensions and more. Do you surf with one of Vodafone's cable offers? Then you can also check everything important via the app.
A lot has happened since the beginning of the MeinVodafone App. You can now use many options and services related to your Vodafone contract with one swipe. In addition, you have interesting offers with just one click on your screen.
The MeinVodafone app also for cable customers
You can also use the MeinVodafone App as a cable customer. When you start, simply choose whether you want to see your mobile, GigaCube or landline tariff. So you always have the most important details of your contract in view.
You can view the most important information about your contract, such as duration and tariff, and manage your data. You can also call up your invoices there. In addition to the useful functions, you will also find personal offers and exclusive benefits in the MeinVodafone App.
The start page of the MeinVodafone app: your most important data always in view
With the MeinVodafone App you can also conveniently activate your eSIM or replacement SIM card via the app and as a CallYa customer you get a precise overview of your top-ups.
The start menu of the MeinVodafone app.
The MeinVodafone App offers many functions, from immediate help to roaming information and contract extensions. On the start page you will of course find an overview of the most important data.
At the top of the start page you can see how much data volume you are still using this month, how many minutes you can still make calls and how many free SMS are still left. The expiry time below tells you how long you still have to get by with volume/minutes/SMS before the new billing period begins.
Underneath you will find “Additional connection costs”. Important: These are not the total costs for the month, but all connection costs that have accrued outside of your flat rate. One click on it and you open an overview:
- Domestic calls
- International calls
- Domestic data/SMS/MMS/fax
- Data/SMS/MMS/Fax abroad
If you are looking for the benefit program for mobile phone customers, you will also find it on the start page: Vodafone Happy is the new benefit program in your MeinVodafone App. You can look forward to great offers on top brands, weekly surprises at the wheel of fortune and discounts on Vodafone products.
If you share your data volume with your family or friends, you can also do this via the start page. If you scroll down, you will find additional items such as "My data", "Order status" and "My inbox". By the way, you can always find top offers for yourself under “More for you”.
Even more options in the MeinVodafone app
With the GigaDepot, you simply take unused data volume with you into the next month. On the start page you can also see exactly how much data reserve is available to you from the previous month. If you still have data volume left over from the past month, this will be displayed at the top of the screen.
As a contract customer, you will also discover the sub-item "Offers". You will then find top offers for smartphones under “Recommendations”.
MeinVodafone app awarded as an application with "very high added value".
In a representative user survey in 2023, the MeinVodafone App made it into the top 3 of “mobile apps with added value” in the “mobile phone provider” category (average value 3.61) and thus received the award “very high added value”.
The survey was implemented by Servicevalue together with the Süddeutsche Zeitung. For this purpose, user ratings of over 638 mobile apps from 56 categories were obtained. The testers only reviewed applications that they had used in the past twelve months.
For the evaluation, the average of the votes cast for each company is calculated on a 5-point approval scale (from "1 - not useful" to "5 - useful") and a ranking is created for all providers examined within an industry. The apps that perform better than the overall average of all market competitors within their category receive the "high added value" award. Applications that are above average within this group receive the award "very high added value" - including the MeinVodafone App.
MeinVodafone: One app for everyone
Who is the MeinVodafone App for? Answer: For all Vodafone customers. With the MeinVodafone app you will now find information tailored to your needs. The app is available for both iOS and Android smartphones. For these contracts and tariffs:
- Mobile phone contract
- CallYa
- DSL
- Cable
- GigaCube
- Business
When you start the app for the first time in the mobile network, you will be automatically logged in and have immediate access to additional functions. If, on the other hand, you log into a WLAN network, there are various ways of identifying you. For example, by registering via SMS code. In the input mask you will be asked for your mobile phone number. You will then receive an SMS code that the app will read automatically. You can get started after just a few seconds.
Vodafone Bill: Your costs and benefits at a glance
Under the "Billing" tab you will find your current bill and can check for each day when and to what extent data was used, when you made calls and when SMS or MMS were sent. To ensure that this sensitive data only reaches you, you will be asked for your password. Alternatively, you can also identify yourself via fingerprint or face recognition.
Under "All invoices" you can view the invoices for the last 24 months. Paper chaos was yesterday.
Your data and contract: Everything at a glance
Under the "My data" tab, you can quickly and easily change your home address, define your home area and even update your bank details.
Not infrequently, the smartphone contract is a topic that naturally occupies you in particular. You can find an overview of your current conditions under “My Tariff”. There you will also find the GigaKombi credit if you also have Internet, TV, telephone with Vodafone. You can also see here when you can extend your contract - including a link to the online shop.
The "Options" sub-item offers the option of booking data volume and blocking third-party subscriptions. You will also find suitable additional options there, such as entertainment options and mobile phone insurance. You can also book the EasyTravel Flat there for worry-free use of your contract in the USA, Canada, Switzerland and Turkey, as well as the World travel package for over 90 countries outside the EU.
Transfer credit: Helping can be so easy
The "Transfer credit" function is particularly practical, helpful and fast. Here you can, for example, load any amount of credit onto a friend's CallYa card. The amount will appear on your next bill. Simply enter the amount and phone number (or add from your contacts), done.
All about the web
Of course, the point “everything about the network” is very important. Here you will find information about network coverage, you can even do a speed test and find out about any restrictions in your area.
If you are not completely satisfied with the Vodafone service, click on the sub-item "Network okay?". Here you can leave your feedback. As compensation, you will receive an additional 90 gigabytes of data for one day, which you can burn as you please. You can also find "network coverage & speed test" on the start page under "Help with faults".
Additional Functions: instant help, shop finder and more
In addition to the points mentioned, the MeinVodafone App offers numerous other functions and FAQs. Here you will also find our chatbot TOBi, your virtual assistant. He will help you with questions and problems. Just try it out - ask TOBi for example about new tariffs, your bill or explain your technical limitations.
Are you looking for personal contact? Then the shop finder is the right choice for you. That can be worth its weight in gold, especially in a foreign city. Simply click on Shop Finder and the location tracking service locates you or you enter the city and street. One click later you have the next Vodafone shop on your screen and you can make a shop appointment right away.
Conclusion: Practically on the go every day
If you now use the app more often, you will quickly notice how practical and uncomplicated some things can become. Check! Share data volume fairly: Check! There are also new offers for Vodafone customers.
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